Student Support Assistant (Education)

TL;DR

Student Support Assistant (Education): Handling day-to-day administration and reception for the Department of Electrical and Computer Engineering with an accent on undergraduate program support and frontline customer service. Focus on triaging inquiries, managing course registration processes, and coordinating departmental operations.

Location: Onsite in Vancouver, Canada

Salary: $4,281.00 - $4,386.00 CAD Monthly

Company

University of British Columbia (hirify.global) is a leading global research university committed to excellence in learning, innovation, and employment equity.

What you will do

• Manage reception duties, acting as the first point of contact for faculty, students, and guests via in-person, phone, and email interactions.
• Provide support for undergraduate program processes, including registration, waitlist troubleshooting, and basic academic advising.
• Coordinate general administrative tasks such as room bookings, meeting scheduling, and managing office supplies.
• Maintain and update the departmental website and distribute communications regarding deadlines and curriculum updates.
• Assist with faculty recruitment logistics, including interview scheduling and candidate travel coordination.

Requirements

• High School graduation plus one year of post-secondary education.
• Minimum of three years of related administrative experience.
• Must be based in or be able to work onsite in Vancouver, Canada.
• Intermediate proficiency in standard office software (Microsoft Office or equivalent).
• Commitment to enhancing awareness and skills related to equity, diversity, and inclusion.

Nice to have

• Prior experience with Workday.
• Ability to design and conduct surveys.

Culture & Benefits

• Unionized staff position (CUPE 2950) providing structured employment terms.
• Environment focused on diversity, inclusion, and fairness in the workplace.
• Opportunity to work within a large, prestigious academic unit at a world-class university.