Training Coordinator

TL;DR

Training Coordinator (Healthcare): Operational backbone of Learning & Development team managing new hire onboarding logistics, LMS administration, and compliance tracking with an accent on seamless cohort preparation and cross-functional coordination. Focus on troubleshooting learning technologies, automating reporting, and driving continuous process improvements based on participant feedback.

Location: Hybrid (2 days WFH) based within Pittsburgh, PA or Chesterfield, MO office.

Company

Fastest growing healthcare technology company building products like BlinkRx to make prescriptions accessible and affordable via digital concierge services and free home delivery.

What you will do

• Manage new hire onboarding preparation including LMS curricula assignment, communication channels, scheduling, and classroom readiness at Pittsburgh and St. Louis sites.
• Handle training administration such as timecard approvals, attendance tracking, compliance monitoring, desk moves, and call type assignments.
• Drive post-training activities including survey distribution, eNPS compilation, record maintenance for audits, and completion reporting.
• Administer LMS daily operations, resolve user issues across Absorb and partner portals, and support learning technology implementation.
• Collaborate cross-functionally with department leaders, WFM, and WPS to support program rollouts, business reviews, and process enhancements.

Requirements

• Bachelor’s degree in Administration, Education, L&D, HR, or equivalent experience
• 2–5 years in training coordination, administrative support, or staff development
• Hands-on experience with LMS platforms like Absorb and troubleshooting user issues
• Familiarity with healthcare compliance (e.g., HIPAA) or regulated industries
• Strong proficiency with Slack, Google Suite, and exceptional organizational skills
• Clear communication for coordinating across teams in fast-paced environment

Nice to have

• Experience with Amazon Connect or virtual training tools

Culture & Benefits

• Highly collaborative team of builders inventing new ways in healthcare innovation.
• Fast-paced environment valuing innovation, self-driven ownership, mission focus on patients, analytical problem-solving, adaptability, tech-confidence, and selfless collaboration.
• Impact millions of patients at intersection of healthcare and finances in rapidly growing company.