Client Success Senior Manager (ENT) (Healthtech)

TL;DR

Client Success Senior Manager (Healthtech): Managing end-to-end onboarding and growth for enterprise corporate clients in France with an accent on regional playbook definition and high-level stakeholder management. Focus on driving commercial renewals, expanding account footprints, and tailoring engagement strategies using local user data.

Location: Hybrid (Paris, France) - minimum 2 days per week in-office

Company

hirify.global is a global workplace wellness platform connecting employees to fitness, mindfulness, and therapy services through a single subscription.

What you will do

• Manage the end-to-end launch and onboarding process for the first French enterprise corporate clients.
• Build and maintain strategic relationships with HR Directors and works councils to align wellness goals with corporate benefits.
• Lead the commercial agenda, including contract renewals, renegotiations, and account expansions.
• Analyze local user data to create tailored communication and engagement strategies.
• Develop localized Client Success processes and materials as a founding member of the regional team.
• Provide regional insights to product and leadership teams to shape the go-to-market strategy for France.

Requirements

• 5-8+ years of experience in Client Success, Key Account Management, or HR Consulting.
• Native-level proficiency in French and fluency in English.
• Proven track record of managing large-scale enterprise relationships.
• Strong commercial acumen with experience in high-level pricing and contract negotiations.
• Ability to transform complex data reports into compelling ROI narratives for senior stakeholders.
• Must be based in Paris (Hybrid).

Culture & Benefits

• Free Gold membership to hirify.global for the employee and up to three family members.
• Flexible-first work model with home office setup reimbursement and monthly allowance.
• Flexible scheduling aligned with time zones and personal routines.
• Minimum of 25 days paid holiday per year, including a birthday holiday.
• 100% paid parental leave with extended leave and ramp-back options.
• Access to professional development roadmaps and continuous learning platforms.