Renewal Manager (SaaS)

TL;DR

Renewal Manager (SaaS): Managing the end-to-end renewal lifecycle for medium-to-high complexity customer accounts with an accent on Net Revenue Retention (NRR), churn risk mitigation, and commercial negotiations. Focus on driving predictable recurring revenue growth and executing strategic renewal plans to ensure long-term customer value.

Location: Paris, France

Company

hirify.global provides AI-driven financial and operational planning solutions for large enterprises to optimize resources and drive growth.

What you will do

• Own the end-to-end renewal lifecycle, initiating processes 6–9 months before contract expiration.
• Lead commercial negotiations regarding pricing, contract terms, and multi-year agreements.
• Develop tailored renewal strategies based on account health, usage trends, and commercial history.
• Identify churn and downsell risks and partner with CSMs to execute structured save plans.
• Lead contract reconfigurations, migrations, and pricing transitions.
• Collaborate with Sales, Finance, Legal, and Operations to ensure compliant and strategic agreements.

Requirements

• Proven experience in SaaS renewals, account management, or commercial roles within subscription-based businesses.
• Strong negotiation skills with experience managing complex pricing and multi-year contracts.
• Data-driven mindset with experience using CRM/CPQ tools like Salesforce or DealHub.
• Ability to engage and influence executive-level stakeholders.
• Professional fluency in English and German or French.
• Must be based in Paris, France.

Culture & Benefits

• Collaborative environment that values unique perspectives and a growth mindset.
• Commitment to diversity, inclusion, and belonging.
• Opportunity to work with a global team across different borders.
• Culture of celebrating shared success and achieving milestones together.