Patient Registration Coordinator (Healthcare)

TL;DR

Patient Registration Coordinator (Healthcare): Managing the intake process for patients in a behavioral health clinic with an accent on insurance verification, financial processing, and administrative coordination. Focus on optimizing patient flow, ensuring accurate insurance authorization, and maintaining rigorous compliance with clinic and regulatory standards.

Location: On-site in Northern Springfield, MO, USA

Company

hirify.global (BHG) is the largest network of Joint Commission-accredited treatment centers specializing in opioid addiction treatment services.

What you will do

• Greet and assist patients, managing the waiting area and ensuring efficient clinic flow.
• Verify patient identification and perform insurance eligibility and authorization checks.
• Collect and account for patient fees, including copays, deductibles, and coinsurance.
• Manage admissions and discharges within the Central Registry and prepare required reports.
• Perform general clerical duties, including scheduling physician appointments and managing office supplies.
• Collaborate with the treatment team to discuss patient issues and project a positive company image.

Requirements

• High school diploma or equivalent.
• One year of experience as an office clerk with basic math, accounting, and cash handling skills.
• Valid driver’s license.
• Proficiency in basic computer programs and typical office equipment.
• Strong verbal and written communication skills for professional patient interactions.
• Ability to work independently under pressure and handle multiple tasks simultaneously.

Nice to have

• Previous healthcare experience.
• Experience in front desk, admissions, billing, and/or collections.

Culture & Benefits

• Generous paid time off for vacations, holidays, and personal needs.
• Flexible schedules with early in/early out hours; no nights and no Sundays.
• Comprehensive benefits programs including health, life, vision, and dental insurance.
• Competitive 401K match and tuition reimbursement program.
• Quarterly bonuses and incentives for completing professional certifications or licenses.
• Access to an Employee Assistance Program and self-care series.