Property Operations Coordinator (Hospitality)

TL;DR

Property Operations Coordinator (Hospitality): Managing daily property operations and guest experiences in a hybrid apartment-hotel environment with an accent on operational efficiency and service excellence. Focus on coordinating front-of-house and back-of-house teams, resolving guest issues, and ensuring high brand standards.

Location: On-site in Nashville, TN

Company

hirify.global combines apartment living, vacation rentals, and hotel stays into a tech-enabled hospitality experience.

What you will do

• Provide exceptional on-site experiences for guests and residents to drive positive reviews and brand loyalty.
• Coordinate between front-of-house and back-of-house teams to ensure seamless day-to-day property operations.
• Maintain a safe and compliant environment by adhering to established policies and operational standards.
• Handle administrative duties including expense coding, scheduling, and time-clock management.
• Manage inventory and order supplies for guest amenities and back-of-house needs.
• Resolve escalated guest and team member issues with autonomy and sound judgment.

Requirements

• 3+ years of experience in customer, administrative, or operations support within hospitality, retail, multi-family, or F&B.
• 1+ years of experience as a team lead, supervisor, or mentor (preferred).
• Must be legally authorized to work in the United States.
• Full scheduling flexibility, including the ability to work nights, weekends, and holidays on a rotational basis.
• Strong professional verbal and written communication skills.
• Physical ability to stand, walk for extended periods, and lift/move objects up to 50 lbs.

Culture & Benefits

• Competitive pay and a monthly bonus program of up to $500.
• Company stock options and 401k with a 4% employer match.
• Comprehensive Medical, Vision, and Dental insurance options.
• 15-20 days of accrued PTO per year plus a paid birthday off.
• Paid parental leave and paid life insurance.
• Flexible scheduling options (including 3- or 4-day work weeks) to support work-life balance.