Associate Network Engineer - Routing/Switching - CCNA/Network+

TL;DR

Associate Network Engineer (Routing/Switching): Support and maintain global network infrastructure including wired and wireless LANs, VPNs, SD-WANs, firewalls, and load balancers with an accent on troubleshooting, monitoring, and IT security standards. Focus on packet-level analysis using Wireshark and other tools, incident management, and collaboration with cross-functional IT teams.

Location: San Jose, CA or Milpitas, CA (on-site)

Compensation: $50,000 - $60,000 base

Company

Global networking leader delivering cloud-driven solutions leveraging AI, machine learning, and automation for digital transformation.

What you will do

• Support and maintain user/server networks including wired/wireless LANs, VPNs, SD-WANs, remote access, dynamic routing/switching, firewalls, and load balancers.
• Troubleshoot, monitor network infrastructure, and ensure adherence to IT security standards.
• Report and monitor key performance indicators (KPIs).
• Maintain network documentation and manage changes via ServiceNow following ITIL practices.
• Provide network support using tools like NetBox, Cacti, Wireshark, ExtremeCloud IQ, Nagios/Grafana, and Extreme AI Expert.
• Handle incident management, on-call duties, and collaborate with IT infrastructure, security, architecture, and application teams.

Requirements

• Associate college diploma in computer science, IT, or related field; or 1+ years proven experience in network support, administration, or engineering.
• Relevant certifications (e.g., Network+, CCNA) strongly preferred.
• Hands-on experience with networking devices.
• Experience with packet-level troubleshooting (Wireshark, Tcpdump, Ping/Trace, Syslog, IPerf, SNMP, NMAP).
• Strong analytical, solution-oriented mindset; ability to work collaboratively and independently.

Culture & Benefits

• Team-oriented environment emphasizing collaboration, professional development, and work-life balance.
• Hands-on exposure to diverse technologies like Firewalls, Switches, Routers, Wireless APs, ZTNA, and next-gen networking.
• Inclusive workplace committed to diversity and empowering employees to deliver exceptional service.