Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing high-value enterprise accounts to maximize ROI and drive growth within the fraud prevention and AML compliance space with an accent on technical advisory and risk analytics. Focus on leading end-to-end implementations, solving complex fraud typologies, and utilizing BI tools to optimize system performance.

Location: Remote - Brazil (São Paulo)

Salary: R$225K - R$375K

Company

A leader in fraud prevention and AML compliance using device intelligence, behavior biometrics, and AI to protect banks, retailers, and fintechs worldwide.

What you will do

• Serve as the primary point of contact for large-scale enterprise accounts to maximize customer ROI.
• Identify expansion and upsell opportunities within major accounts to meet revenue goals.
• Lead the end-to-end implementation lifecycle by coordinating with Implementation Engineers and Product Managers.
• Provide technical and fraud advisory, translating complex product problems into actionable solutions.
• Monitor and communicate critical fraud and performance KPIs using BI tools to provide strategic analysis.
• Collaborate with risk analytics teams to proactively solve new fraud typologies.

Requirements

• 7+ years in B2B SaaS with a specific focus on Fintech or Fraud.
• Full professional proficiency in Portuguese, English, and Spanish.
• Deep knowledge of the Brazilian market, including payment processing and KYC/AML/Sanctions workflows.
• Expert analytical skills using BigQuery, Metabase, and Sigma (or similar BI tools), with mandatory AI usage to enhance outcomes.
• Understanding of API integrations to provide first-level technical support.
• Must be based in Brazil (São Paulo).

Culture & Benefits

• Remote-first culture with a "Work from Anywhere" flexibility.
• Generous compensation package including cash and equity with early exercise options.
• Flexible paid time off and a dedicated year-end break.
• Comprehensive stipends: home office setup, monthly meals, monthly social meet-ups, and annual health/wellness/learning budgets.
• MacBook Pro provided.