Director, Revenue Cycle Management

TL;DR

Director, Revenue Cycle Management (Healthcare Finance): Lead and scale collections and accounts receivable function for a digital health platform with an accent on end-to-end billing lifecycle, denial reduction, and payer negotiations. Focus on building high-discipline processes, resolving complex disputes, and driving best-in-class net collection rates under high growth.

Location: Remote (US)

Salary: $150,000 - $170,000 + bonus

Company

hirify.global is the leading Foodcare platform delivering nutrition-driven healthcare at scale to millions of members via personalized nutrition care, behavior change tools, and food benefits partnered with US retailers.

What you will do

• Own end-to-end collections process, developing high-accuracy forecasts for senior leadership visibility into cash flow.
• Build and enforce disciplined collections engine, standardizing cadences, eliminating leakage, and achieving zero-loss net collection rates.
• Identify bottlenecks, design workflows to reduce denials and shorten AR lifecycle.
• Partner with growth teams on contract negotiations and serve as closer for complex billing disputes with health plans.
• Act as escalation point for clients, providing transparent updates and building trust through results.
• Sync billing strategies with Finance, Legal, and Ops; drive team KPIs using data for real-time pivots.
• Lead team managing customer billing processes, experience, and communications for patients and health plans.

Requirements

• 8+ years in revenue cycle management, including 2-3 years management experience
• Exceptional negotiation and conflict-resolution skills with health plan partners
• Deep expertise in CMS regulations and commercial payer behaviors
• Experience with EMR, RCM softwares, health plan portals; system migration a plus
• Proven track record of tangible outcomes improving claims collections and data visibility
• High-initiative self-starter thriving in autonomy, player-coach leadership style

Culture & Benefits

• Remote-First company with flexible location and unlimited PTO
• Comprehensive healthcare coverage (Medical, Dental, Vision), 401k, and bonus
• Access to Registered Dietitian sessions
• Core values: Customer First, Make It Happen, One Team emphasizing urgency, data-driven decisions, collaboration
• Equal Opportunity Employer committed to inclusive hiring practices