Business Development Manager SMB

TL;DR

Business Development Manager SMB: Manage and grow Dutch-speaking SMB partners in Flanders, combining relationship management (farming) with reactivation of dormant accounts (hunting). Focus on advising customers on IT and cloud solutions, owning end-to-end commercial processes from pricing to order management, and collaborating with internal teams for seamless customer experience.

Location: Diegem, Belgium (Flanders region, primarily Dutch-speaking clients, regular on-site visits 6-7 per week)

Company

Global technology distributor connecting manufacturers, cloud providers, and business technology experts, with broad IT and cloud portfolio.

What you will do

• Manage and grow SMB partners, primarily Dutch-speaking clients in Flanders
• Build long-term relationships, act as trusted advisor, and reactivate dormant accounts
• Develop deep knowledge of vendors' solutions to advise on IT (±80% traditional) and cloud (±20%) technologies
• Own end-to-end commercial process: pricing, quotations, deal follow-up, and order management
• Proactively communicate product availability, lifecycle changes, and special offers
• Collaborate with inside sales, business unit managers, cloud, and finance teams

Requirements

• Fluent Dutch (essential), good command of English; French is a plus
• At least 4 years in IT sales, distribution, account management, or inside sales (SMB, field sales, or business development preferred)
• Commercial, customer-focused mindset with drive, curiosity, and ownership
• Ability to work autonomously in the field managing your portfolio
• Strong communication, planning, and relationship-building skills
• Solid PC skills (Outlook, Word, Excel); CRM experience advantage
• Willingness to learn and stay updated on technologies

Culture & Benefits

• Competitive salary + performance-based commission (30% of base, individual and team targets)
• Company car or mobility budget, meal/eco/gift vouchers, representation allowance
• Hospitalization insurance, pension plan
• Laptop and peripherals for remote work setup
• Three weeks remote work per year (in consultation), 16 voluntary community hours
• Continuous learning: LinkedIn Learning, certifications