Business Development Representative

TL;DR

Business Development Representative: Generating and qualifying new business opportunities through outbound and inbound prospect engagement with an accent on early-stage qualification and pipeline creation. Focus on conducting discovery conversations, scheduling qualified meetings for sales reps, and meeting activity and pipeline targets.

Location: In-office in Tampa, FL and Fargo, ND, or Remote across the rest of the U.S. All North American new hires are onboarded in person at Tampa office (typically 3 days).

Company

Microsoft Gold Partner specializing in ERP consulting, cloud services, and managed services to help businesses modernize operations.

What you will do

• Proactively identify, contact, and qualify prospects via phone, email, LinkedIn, and campaigns.
• Conduct initial discovery calls to assess fit, needs, and interest.
• Schedule qualified meetings for Sales Representatives.
• Maintain CRM records with activity, notes, and lead status.
• Collaborate with Sales and Marketing to align messaging and improve leads.
• Meet activity, meeting, and pipeline targets.

Requirements

• Previous BDR/SDR or similar experience (not entry-level)
• Demonstrated success setting appointments for sales reps
• Strong verbal and written communication skills
• Comfortable with phone, email, and social prospecting
• Structured sales process adherence with adaptability
• Organization, follow-up, and time management skills
• CRM experience (Microsoft Dynamics, HubSpot preferred)

Nice to have

• Experience at Microsoft reseller, systems integrator, or tech services firm
• Familiarity with Microsoft solutions (Dynamics 365, Business Central, Azure, M365)
• Supporting mid-market or enterprise sales teams

Culture & Benefits

• Dynamic, collaborative environment driven by values: Team Members, Innovation, Results, Integrity
• Competitive health insurance, wellness, and mental health resources
• Flexible hours and remote options where applicable
• Professional development: training, workshops, certification reimbursement
• Unlimited PTO for vacation, sick leave, holidays, personal days
• Team recognition programs

Hiring process

• Intro call to discuss background and fit
• Predictive Index assessment for strengths and team alignment
• Technical and cultural interviews on expertise, problem-solving, and values
• Team debrief and offer if suitable