Associate III, Sales Support (Order Management)

TL;DR

Associate III, Sales Support (Order Management): Managing customer order processing and providing administrative support to the sales team with an accent on order accuracy, compliance, and account monitoring. Focus on coordinating between internal teams like logistics and supply chain to ensure seamless delivery timelines.

Location: Taguig City, Philippines. Hybrid work (10 days RTO per month).

Company

hirify.global is a leading global technology company and distributor for the information technology ecosystem.

What you will do

• Process customer orders efficiently while verifying product availability, pricing, and delivery timelines.
• Provide administrative support to inside sales representatives and prepare product and license quotes for pre-sales.
• Monitor account activity for assigned customer groups and generate performance and market reports.
• Collaborate cross-functionally with internal credit, logistics, and supply chain teams.
• Communicate order status updates to stakeholders and manage order changes or escalations.

Requirements

• College degree or High School Diploma with at least 3 years of functional experience.
• Minimum 2 years of BPO experience across any line of business.
• Good English communication skills.
• Proficiency in MS Excel functions, including VLOOKUP and Pivot Tables.
• Willingness to work day shift aligned with AU time zone.

Nice to have

• Background in the supply chain or IT distribution industry.

Culture & Benefits

• Opportunity to accelerate career growth within a global technology leader.
• Flexible hybrid work model with 10 days of office attendance per month.
• Exposure to a diverse portfolio of technology solutions and services.