Sr. Customer Growth Specialist (LATAM Philippines)

TL;DR

Sr. Customer Growth Specialist (LATAM + Philippines): Proactively engage existing hirify.global customers through outbound outreach to generate expansion pipeline with an accent on identifying growth opportunities from usage signals and account data. Focus on qualifying needs via discovery conversations, progressing opportunities in Salesforce, and handing off to CS and Sales teams.

Location: Remote from Argentina, Colombia, Costa Rica, Mexico, or Philippines

Company

hirify.global is an object storage leader in open cloud, generating over $100M revenue, serving 500K+ customers across 175+ countries post-Nasdaq IPO.

What you will do

• Proactively engage customers via email, calls, LinkedIn to identify expansion opportunities from product usage, intent data, and engagement trends
• Qualify needs, timelines, and potential through discovery conversations
• Create and progress qualified opportunities in Salesforce
• Partner with Customer Success Managers, Technical Account Managers, and Sales for clean handoffs
• Maintain CRM hygiene, track activities, and participate in enablement to improve targeting and conversions

Requirements

• 5+ years in quota-carrying outbound role (SDR, BDR, Inside Sales, Customer Growth)
• Comfort with proactive outreach and customer conversations
• Experience with CRM systems (Salesforce preferred)
• Ability to grasp technical/product value propositions quickly
• Strong written/verbal communication and data-driven prioritization

Nice to have

• Experience with customer expansion/upsell/cross-sell
• Familiarity with SaaS, cloud infrastructure, usage-based pricing
• Work with long-tail/high-volume customer segments

Culture & Benefits

• Emphasis on learning, development, and growth
• Diversity, equity, inclusion core values with sense of belonging for all
• Commitment to fair treatment of customers, partners, employees
• Equal Opportunity Employer