Account Manager (SLED)

TL;DR

Account Manager (SLED): Driving revenue growth, retention, and customer satisfaction across State, Local Government, Education, and nonprofit sectors with an accent on new-logo acquisition and account expansion. Focus on identifying public sector opportunities, navigating complex procurement structures, and integrating AI into sales workflows.

Location: Massachusetts, United States (Remote-friendly, but 30–35% travel required). Not open to candidates residing in Hawaii.

Salary: $220k - $240k USD (Total compensation mix of base and bonus)

Company

A global, AI-powered software and cloud solutions provider with a presence in over 70 countries and a team of 13,000+ professionals.

What you will do

• Identify and develop new logo opportunities within the SLED and Nonprofit space.
• Cultivate executive-level relationships (Sr. Director+) with public sector stakeholders.
• Collaborate with internal technical and solution teams to develop customized cloud and SaaS offerings.
• Manage the full account lifecycle, including renewals, cross-selling, and upselling.
• Execute a metric-driven operating cadence to ensure pipeline coverage and quota attainment.
• Translate business pain points into value-based solution messaging and ROI proofs.

Requirements

• 3–5+ years of experience in sales, account management, or customer-facing roles.
• Proven experience selling to or supporting Public Sector, SLED, or nonprofit customers.
• Background in enterprise technology, cloud, or SaaS solutions.
• Strong history of quota attainment specifically focused on net new logos.
• Practical experience applying AI to improve workflows, automate tasks, or enable better decision-making.
• Experience navigating public sector procurement, budgeting, and contract structures.

Culture & Benefits

• Competitive pay with a bonus structure.
• Comprehensive medical, dental, and vision coverage with strong employer contributions.
• 401k program with employer matching up to 4% and immediate vesting.
• Flexible PTO policy and paid holidays.
• Learning and development opportunities and tuition reimbursement.
• Empowered, independent work environment with minimal red tape.