Digital Inside Sales Account Manager (Software)

TL;DR

Digital Inside Sales Account Manager (Software/Cloud): Securing new business from SME customers and managing account renewals with an accent on relationship management and revenue growth. Focus on driving tactical sales motions, resolving critical customer issues, and translating complex business problems into technical solutions.

Location: On-site in Nashville, TN (Relocation available)

Salary: $90K - $100K USD (base salary and bonus)

Company

A global, AI-powered software and cloud solutions provider operating in over 70 countries.

What you will do

• Cultivate and maintain trust-based relationships with SME clients as their dedicated digital sales advisor.
• Develop and implement proactive renewal strategies and lead contract negotiations.
• Coordinate with internal technical support and product specialists to ensure seamless service delivery.
• Identify upsell and cross-sell opportunities using data-driven insights and market intelligence.
• Analyze key performance metrics related to client engagement, satisfaction, and revenue growth.
• Act as a client advocate within the organization to drive referrals and improve internal processes.

Requirements

• Must be located in Nashville, TN, or be willing to relocate.
• 2-3 years of tech sales experience.
• High School Diploma or equivalent (college degree preferred).
• Strong verbal communication, negotiation, and relationship-building skills.
• Ability to translate business challenges into viable technical solutions.
• Cannot be residing in the state of Hawaii.

Culture & Benefits

• Generous pay with a quarterly bonus structure.
• Comprehensive medical, dental, vision, and other voluntary insurance coverages.
• 401k program with 50% employer match up to the first 10% of contributions.
• Abundant PTO including paid holidays, floating holidays, volunteer day, and birthday off.
• Employee stock purchase plan and tuition reimbursement.
• Extensive learning and development opportunities in a global, inclusive environment.