Program Manager, Product Innovation (Healthcare)

TL;DR

Program Manager, Product Innovation (Healthcare IT): Leading the strategy, implementation, and optimization of EMR and Practice Management software solutions with an accent on clinical workflows, billing processes, and healthcare technology. Focus on managing cross-functional programs to improve operational efficiency, ensuring regulatory compliance, and deploying AI to automate healthcare workflows.

Location: Remote - Rhode Island, USA

Salary: $135,000–$145,000 per year

Company

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

What you will do

• Lead product and program initiatives for EMR and Practice Management systems from planning through post-launch optimization.
• Collaborate with customers and business analysts to gather requirements and ensure software enhancements meet business needs.
• Oversee project timelines for multiple concurrent initiatives across several EMR and PM systems.
• Ensure strict compliance with HIPAA, USCDI, and other healthcare regulatory standards.
• Act as a key liaison between development leadership and executives to report status and align cross-system programs.

Requirements

• Bachelor's degree in Healthcare Administration, Health Informatics, Business, or a related field.
• 5-7+ years of experience in project or program management within healthcare IT.
• Hands-on experience with EMR/EHR systems and Practice Management/Billing software in physician offices.
• Strong understanding of clinical workflows, revenue cycle management, and software integration.
• Knowledge of how AI (ML, Agentic AI, RPA, NLP) is deployed to improve EMR and Practice Management workflows.
• Must be based in Rhode Island, USA.

Nice to have

• Experience with major EMR/PM vendors such as Epic, Cerner, Allscripts, Athenahealth, NextGen, or eClinicalWorks.
• Knowledge of interoperability standards like HL7 and FHIR.
• Experience with software product launches in ambulatory care settings.
• Project management certification (e.g., PMP, PMI-ACP, PRINCE2, Lean Six Sigma, Scrum, or SAFe).

Culture & Benefits

• Comprehensive medical, dental, and vision benefits starting from day one.
• Employee stock ownership and 401k matching programs.
• 3 weeks' vacation and 5 personal days.
• Remote work flexibility and lifestyle rewards.
• A culture that values community involvement, continuous learning, and career growth.