Quality Improvement Advisor II (Healthcare)

TL;DR

Quality Improvement Advisor II (Healthcare): Managing client relationships and delivering health solutions through contract management and organizational communication with an accent on healthcare policy and quality improvement. Focus on creating project work plans, monitoring timelines, and ensuring high customer satisfaction across assigned contracts.

Location: Remote (US). Requires travel up to 15-60%.

Salary: $52,500 - $76,000 a year

Company

A nonprofit organization that partners with communities to provide solutions for better health and advance public health priorities.

What you will do

• Act as the primary point of contact for clients regarding organizational communication and contract management.
• Market additional services and products to clients to expand health solutions.
• Resolve disputes and establish clear expectations regarding roles and responsibilities.
• Create and monitor project management work plans and timelines.
• Meet internal and external metrics associated with assigned contracts.
• Ensure high levels of customer satisfaction for all client activities.

Requirements

• Minimum of 7 years of experience working with healthcare providers.
• Strong understanding of healthcare policy.
• Bachelor's degree preferred.
• Excellent organizational, communication, and facilitation skills.
• Ability to travel 15-60% of the time.

Culture & Benefits

• 401(k) with an automatic 3% employer contribution.
• Full medical, dental, vision, and life insurance coverage.
• Flex Spending Account (FSA), Dependent Care Flex, and Health Saving Account (HSA).
• Paid vacation, sick, holiday, and disability leave.
• Inclusive environment committed to dignity and well-being for all employees.