Card Program Manager (Web3)

TL;DR

Card Program Manager (Web3/Fintech): Scaling card operations for stablecoin-powered payment cards with an accent on operational strategy and vendor management. Focus on developing operational processes for product scale-up, managing the full card lifecycle, and ensuring regulatory compliance.

Location: Remote from Germany, Portugal, or the United Kingdom (Berlin mentioned as a location)

Company

hirify.global Pay provides API and card-program infrastructure enabling wallets and fintechs to issue stablecoin-powered Visa debit cards.

What you will do

• Develop and implement operational strategies and processes to scale the card product.
• Manage the full card operations lifecycle, including onboarding, printing, fulfillment, and account maintenance.
• Oversee payment processing, fraud management, chargebacks, and collections.
• Collaborate with payment processors, vendors, and sponsor banks to improve delivery standards and SLAs.
• Establish operational controls frameworks in coordination with the Compliance team to manage financial and regulatory risks.
• Create operational and financial reports to drive strategic decision-making.

Requirements

• Demonstrated experience in card operations management within financial services or fintech.
• Exposure to Web3 through personal use or professional experience.
• Strong ability to engage and communicate with diverse internal and external stakeholders.
• Proficiency in risk management and adherence to regulatory standards.
• Experience in managing third-party vendor relationships and performance.
• Analytical mindset with the ability to use data for operational efficiency.

Culture & Benefits

• Personal education budgets and conference allowances for professional growth.
• Dedicated time on Friday afternoons for research or side projects within the ecosystem.
• Flat organizational hierarchy ensuring contributions are heard and valued.
• Flexible working schedules and a long-standing remote-work culture.
• Provision of state-of-the-art hardware and necessary tools.