Sales Operations & AI Manager (AI)

TL;DR

Sales Operations & AI Manager (CRM/AI): Owning the systems, automations, and infrastructure that power the sales engine with an accent on CRM architecture, AI-driven process automation, and lead generation. Focus on turning working sales motions into fully systemised ones, building AI agents for task automation, and optimizing end-to-end inbound sales pipelines.

Location: Hybrid (Berlin, Germany or Wrocław, Poland)

Company

A fast-growing European brand-experience company that designs and manufactures custom logo signage at scale across Germany, Poland, and Sweden.

What you will do

• Own the end-to-end inbound sales process architecture, optimizing every stage from first touch to closed deal.
• Configure, maintain, and improve the Bitrix24 CRM, including pipelines, automations, and integrations.
• Build and deploy AI agents to automate repetitive sales tasks and accelerate decision-making.
• Manage the technical architecture of email marketing, including sequences, segmentation, and trigger rules.
• Build lead generation automations, prospecting workflows, and data enrichment pipelines.
• Ensure data quality and reporting integrity to provide leadership with pipeline and funnel visibility.

Requirements

• 3+ years of experience in sales operations, revenue operations, or growth engineering.
• Hands-on experience with CRM configuration and platform migration (Bitrix24 is a plus).
• Practical experience architecting AI-powered workflows or agents.
• Strong systematic thinking and ability to document processes independently.
• Bias for automation and a focus on measurable outcomes.
• English: C1+ proficiency required; German or Polish is a plus.

Culture & Benefits

• Stable employment with competitive compensation.
• Opportunities for career growth within a fast-growing European brand.
• Access to a large community of over 25k marketing professionals.
• Hybrid work environment in modern European offices.