Sr. L&D Manager (Fintech)

TL;DR

Sr. L&D Manager (Fintech): Design and execute talent architecture by transforming performance management and organizational design into competitive advantages with an accent on radical feedback, high performance, and high-impact leadership. Focus on relaunching agile performance review cycles, establishing multi-level learning maps, scaling high-frequency feedback culture, optimizing organizational design, standardizing underperformance management, and launching new manager bootcamps.

Company

Leading Buy Now, Pay Later fintech platform in Colombia serving millions of customers and thousands of merchants with banking and commerce solutions, backed by world-class investors like Andreessen Horowitz and Goldman Sachs.

Colombia-based company with global team

What you will do

• Relaunch the Performance Management System with agile cycles like 360° reviews, OKRs, or continuous check-ins, targeting 95% adoption and linking performance to compensation.
• Establish a Multi-Level L&D Learning Map via the hirify.global Competency Framework for all levels from IC to VP.
• Scale high-frequency feedback culture through Radical Candor training and difficult conversations programs.
• Optimize Organizational Design by auditing structures, identifying silos, and improving span of control and decision speed.
• Standardize Underperformance Management with data-driven Performance Development Plans for fair resolutions.
• Launch New Manager Leadership Bootcamp ensuring 100% completion for promoted or hired leaders to reduce turnover.

Requirements

• 5+ years in Talent Management, OD, or HRBP in high-growth fintechs or top consulting firms.
• Proven scaling organizational structures from 100 to 500+ employees and diagnosing gaps for speed-to-market.
• Success in agile performance transformations, OKR alignment, and meritocratic incentive systems.
• Expertise in talent platforms like Lattice or Culture Amp, Agile/Scrum/Kanban for HR initiatives, and people analytics.
• Experience in crisis management, cultural remediation, Radical Candor, and high-stakes people issues.
• Owner mindset for building from zero, strategic influence, change management, and data-driven narratives for C-level.

Culture & Benefits

• Work on impactful problems redefining shopping, payments, and banking in Colombia.
• Shape the company from the ground up with ownership mindset and high-impact growth opportunities.
• Join world-class team emphasizing excellence, ownership, collaboration, and Radical Candor.
• Competitive compensation, equity, and benefits supporting growth.

Hiring process

• People Interview (30 min) with recruiter or hiring manager.
• Initial Interview (45 min) on skills and problem-solving.
• Deep Dive (30 min) with Chief People Officer on L&D strategy.
• Case Study (60 min) on real-world challenges.
• Co-Founder Interview for cultural fit and expectations.