Healthcare Account Management Associate

TL;DR

Healthcare Account Management Associate (Healthcare): Manage a portfolio of physician practices referring patients to mental health care through hirify.global with an accent on deepening relationships and increasing referral consistency. Focus on understanding workflow challenges, conducting in-person and remote conversations, and making mental health referrals routine in patient care.

Location: Must reside in the Chicago, Atlanta, or Miami metropolitan areas; 60% in-person visits to practices, 40% remote.

Salary: $95.2K – $106.4K (base plus bonus; uncapped variable pay).

Company

hirify.global is a remote-first mental healthcare platform dedicated to providing evidence-based care and expanding networks of referring primary care providers.

What you will do

• Manage portfolio of physician practices to deepen relationships and boost consistent mental health referrals.
• Conduct direct conversations with providers and staff, 60% in-person and 40% remote.
• Understand workflow challenges and integrate mental health referrals into routine patient care.
• Prioritize outreach based on activity data and share best practices in a collaborative team.
• Influence team operations in an early-stage function at a fast-growing company.

Requirements

• 2+ years in account management, customer success, or sales
• Experience using CRM (Salesforce preferred) for activity logging, pipeline tracking, and follow-ups
• Experience in customer-facing roles with measurable performance and effective communication
• Must reside in Chicago, Atlanta, or Miami metro areas
• Comfort with field-based role: 60% time on-site at physician practices; reliable transportation required
• Ability to manage accounts and prioritize based on data

Nice to have

• 1+ years at a high-growth startup
• Strong outbound calling and structured conversations with professionals
• Healthcare, health tech, or physician practice experience
• Track record of improving account engagement
• Formal sales or account management methodologies

Culture & Benefits

• 100% remote work environment with healthy work-life balance (US-based, excluding Hawaii)
• Comprehensive health benefits: medical, dental, vision, life, disability, FSA/HSA
• 401(k) plan, generous time-off including 2 company-wide shutdown weeks, paid parental leave
• Employee Assistance Program, home office stipend, quarterly department stipend
• Wellness events, lunch & learns, community and employee resource groups
• Full pay transparency regardless of US location