Pre-Sales Solutions Architect - West (Public Safety AI)

TL;DR

Pre-Sales Solutions Architect (Public Safety AI): Lead technical engagements in pre-sales by building demos, delivering customized presentations, and translating client requirements into optimized API-based solutions with an accent on SaaS products and public safety integrations. Focus on partnering with account executives to develop strategies, identify risks, and serve as trusted advisor to first responders and security teams.

Location: Remote (United States West preferred; mid-west or western region applicants preferred)

Salary: $125,000 - $135,000

Company

Leading public safety AI company unlocking real-time intelligence from 700M+ devices for first responders via the HARMONY AI engine.

What you will do

• Own technical customer engagements by building and presenting product demos, pilots, and proof-of-concepts
• Deliver customized technical presentations and demonstrations to clients and prospects
• Partner with Account Executives on account strategies, value proposition articulation, and relationship building
• Create documentation, specifications, and technical solution documents for sales and engineering teams
• Identify scope and technical risks, collaborating cross-functionally with Sales, Engineering, Product, and Public Safety teams
• Continuously expand knowledge of products and market trends

Requirements

• 3+ years in engineering role, with 2+ years in technical customer-facing role
• Pre-sales experience with complex API-based or SaaS products, including technical discovery and demos
• Familiarity with cloud platforms (AWS, GCP, Azure) in SaaS environments
• Strong communication, collaboration, and sales aptitude for stakeholders at all levels
• Flexibility in high-growth environment with shifting priorities
• Ability to travel 25%-30% of the time

Nice to have

• Experience with scripting and Postman
• Contact Center, Home/Commercial Security, Telecom (VoIP, VoLTE, LTE, e911), or Public Safety Systems
• Tech stack: Python, React, Kubernetes, Docker, AWS or software development background

Culture & Benefits

• Work with passionate, mission-driven team on life-saving technology
• Competitive salary, benefits, and equity participation
• Dynamic, flexible startup environment with talented, inclusive team
• Values: elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, winning together