Service Sales Contract Manager (Medtech)

TL;DR

Service Sales Contract Manager (Medtech): Managing the full portfolio of Service Level Agreements and warranty programs for diagnostic solutions with an accent on recurring revenue growth and contract lifecycle management. Focus on optimizing renewal workflows in Salesforce and expanding service offerings across the US and Canada markets.

Location: Stillwater, Minnesota, United States

Salary: $78,767 - $108,000

Company

hirify.global is a global leader in immunodiagnostic and molecular diagnostic solutions advancing science to improve patient outcomes worldwide.

What you will do

• Lead daily sales activities for Service Agreement and Warranty product lines, managing renewals and expiration notifications.
• Manage the full contract renewal workflow in Salesforce, ensuring accurate coverage and timely delivery of quotes.
• Coordinate with Order Management and Finance to verify data accuracy across Salesforce and SAP.
• Identify new revenue opportunities by analyzing customer buying cycles and transitioning leads to field representatives.
• Develop and implement new processes to enhance automation and workflow efficiency.
• Collaborate with cross-functional teams to support reagent rental instruments and revenue recognition.

Requirements

• Must be based in or eligible to work in the United States.
• 3+ years of experience in service or field sales, or a sales support capacity.
• 3+ years of experience in a customer-facing role.
• Experience with ERP and CRM platforms, including SAP, Salesforce.com, and Oracle.
• Proven track record of achieving or exceeding revenue goals.
• High school diploma required; Bachelor's degree preferred.

Culture & Benefits

• Comprehensive health benefits, retirement, and financial wellbeing plans.
• Eligibility for an annual incentive program based on performance.
• People-centered culture that values accountability, inclusion, and continuous development.
• Flexible time off programs and wellbeing support.
• Entrepreneurial environment that encourages ownership and challenging the status quo.