Sales Development Representative (Inbound) - Healthcare/SaaS

TL;DR

Sales Development Representative (Inbound) (Healthcare/SaaS): Respond to inbound inquiries from therapy clinics, qualify leads through discovery calls, and collaborate with Account Executives to schedule demos with an accent on understanding clinic needs and software gaps. Focus on pipeline management using Salesforce and Outreach, rapid response handling, and brand advocacy for EMR platform across therapy domains.

Location: Phoenix, AZ (On-Site), requires 5-day on-site presence

Company

hirify.global is the preeminent provider of EHR and RCM software for therapy and rehabilitation, serving physical therapy, occupational therapy, speech-language pathology, and ABA specialties.

What you will do

• Respond rapidly to inbound inquiries via phone, email, and web forms as the first point of contact for clinicians and clinic owners.
• Conduct discovery calls to assess clinic needs, pain points, and software gaps to qualify leads.
• Collaborate with Account Executives to schedule demos and provide research for deal closure.
• Manage lead pipeline using Salesforce and Outreach.io to track progress.
• Act as brand ambassador, tailoring messages for adult and pediatric therapy domains.

Requirements

• Bachelor’s degree or equivalent life/work experience.
• 0–2 years in sales, customer service, hospitality, or lead-gen roles.
• Exceptional verbal and written communication skills to explain complex ideas and build rapport.
• Familiarity with Google Suite; CRM like Salesforce or sales tools like Outreach a plus.
• Genuine interest in healthcare or therapy industries (PT/OT/SLP).

Nice to have

• Previous exposure to Salesforce or Outreach.

Culture & Benefits

• Core values: Clients First, Open and Honest, Disciplined Yet Flexible, Solve Problems, Committed to Greatness, High Performance Team.
• Paid Time Off, 11 Paid Holidays, Year-End Holiday Break.
• Health, Dental, Vision, HSA/FSA, 401K with Company Match, Disability & Life Insurance.
• Employee Assistance Program, Paid Parental Leave.