Inside Sales Representative (Software)

TL;DR

Inside Sales Representative (Software): Managing existing core accounts and identifying upsell opportunities within a global software and services environment with an accent on consultative selling and account management. Focus on optimizing sales processes, converting leads into sales, and ensuring long-term customer satisfaction.

Location: Hybrid (Berlin) — Must be based in Berlin or able to work from the Berlin office 8 days per month

Company

A technology-led global software and services company innovating the way professionals and businesses work.

What you will do

• Manage a portfolio of existing core accounts and identify upsell opportunities.
• Handle outbound sales, product renewals, and lead conversion.
• Process high-impact customer orders and maintain accurate records in the CRM.
• Develop and present comprehensive sales quotes and proposals.
• Collaborate with multiple departments to close deals and implement strategic sales initiatives.
• Manage a large volume of smaller accounts and handle occasional in-territory travel.

Requirements

• Strong verbal and written communication skills in both German and English.
• Experience in customer service and account management principles.
• Proven expertise in value-based, consultative selling strategies.
• Proficiency in using Customer Relationship Management (CRM) tools.
• Strong organizational, time-management, and basic analytical skills.

Culture & Benefits

• Hybrid work model in Berlin with flexible working hours.
• 30 days of annual vacation.
• Option to work from anywhere for up to 20 days within a 12-month period.
• Company pension plan and various health and wellness offers.
• E-learning opportunities via LinkedIn and other professional development tools.
• Company events and a dedicated Volunteer Day for social impact.

Hiring process

• Interviews are conducted without AI tools or virtual backgrounds to ensure authenticity.
• Process includes in-person interviews.
• Candidates may be required to appear onsite at a hirify.global office.