Systems Administrator

TL;DR

Systems Administrator (IT Support): Supporting and optimizing core organizational systems and digital platforms across regional offices with an accent on technical support, staff training, and system compliance. Focus on managing IT infrastructure, streamlining onboarding processes, and ensuring operational efficiency through effective system administration.

Location: In-person in Seattle, WA, USA

Salary: $29.50 - $33.50 per hour

Company

One of the world's largest international humanitarian non-governmental organizations responding to global crises.

What you will do

• Administer core software systems including Workday, Salesforce, and Box to enhance operational efficiency.
• Provide day-to-day IT technical support and troubleshoot hardware/software issues for staff laptops and equipment.
• Manage IT onboarding processes, including laptop allocation, account creation, and initial systems training.
• Conduct regular systems training sessions and maintain a comprehensive training calendar for staff.
• Maintain an updated inventory of organizational assets and track software license renewal schedules.
• Coordinate with Finance and Treasury departments for vendor management and insurance requests.

Requirements

• Must be based in Seattle, WA (In-person role).
• Bachelor’s degree in IT, Business, or related field (or equivalent experience).
• Minimum 3 years of relevant experience in systems administration and staff development.
• Proficiency in IT Systems and Microsoft Office Suite.
• Valid driver’s license and own transportation for service delivery within the area.
• Strong communication skills for working effectively in multicultural and cross-functional teams.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 403b retirement savings plan with immediate matching.
• Generous time off: 20-25 PTO days, 10 sick days, and 10 US holidays.
• FSA for healthcare and commuter costs.
• Employee Assistance Program for counseling and mental health support.