Customer Service Rep (Manufacturing)

TL;DR

Customer Service Rep (Manufacturing): Managing customer invoicing and order entry into ERP systems with an accent on purchase order management and cross-functional collaboration with sales teams. Focus on resolving customer issues and ensuring operational efficiency within a fast-paced manufacturing environment.

Location: Stratford, CT

Salary: $55,000 – $67,000

Company

hirify.global is a professional staffing and recruitment agency specializing in STEM fields.

What you will do

• Handle customer invoicing processes.
• Collaborate with the sales team to resolve customer issues.
• Enter and manage customer orders within the ERP system.

Requirements

• 3+ years of experience using ERP systems for purchase order management.
• Ability to work effectively in a diverse team environment.
• Proven experience working in a fast-paced environment.

Culture & Benefits

• Major medical, dental, and vision insurance (for assignments 13+ weeks).
• 401k retirement plan.
• Statutory sick pay where applicable.
• Commitment to diversity, equal opportunity, and reasonable accommodations for disabilities.