Associate Creative Project Manager (Customer Strategy)

TL;DR

Associate Creative Project Manager (Customer Strategy): Driving strategic initiatives and cross-functional project plans to enhance the customer experience with an accent on operational consistency and risk mitigation. Focus on building playbooks, aligning priorities across teams, and optimizing the end-to-end customer journey.

Location: Remote (US)

Company

hirify.global is a publicly traded technology company (NASDAQ: DKNG) specializing in regulated gaming.

What you will do

• Lead critical strategic initiatives identified to achieve key customer strategy goals.
• Facilitate project execution by building cross-functional project plans and identifying dependencies.
• Track and communicate decisions, progress, risks, and issues within the project team.
• Create resources and playbooks to codify best practices and ensure operational consistency.
• Partner with stakeholders across teams to align priorities and enhance the customer journey.

Requirements

• Bachelor's degree in a related field.
• At least 3 years of experience in project management, journey lead, or related roles.
• Must be eligible to obtain a gaming license issued by state agencies.
• Entrepreneurial mindset with the ability to operate in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively in a matrixed environment.

Culture & Benefits

• Innovation-driven environment with a strong focus on integrating AI into operations.
• Equal-opportunity employer committed to diversity and inclusion.
• Supportive atmosphere encouraging candidates to apply even if they don't meet every qualification.