Sales Operations Business Partner (SaaS)

TL;DR

Sales Operations Business Partner (SaaS): Supporting the Sales team through process optimization and CRM governance with an accent on pipeline management and revenue visibility. Focus on streamlining the customer journey, ensuring data integrity in HubSpot, and delivering executive-level insights to drive predictable growth.

Location: Remote (Must be based in Portugal)

Salary: $56k – $66k

Company

A travel technology company transforming the travel industry through innovative payment and management tools for travel organizers.

What you will do

• Partner with Sales Leaders to drive pipeline development, management, and reliable forecasting.
• Analyze data from HubSpot and Tableau to produce actionable ad hoc reporting and monitor KPIs.
• Ensure data integrity and quality for accounts, contacts, opportunities, and leads within the CRM.
• Collaborate with Sales Enablement to onboard new staff and drive training certification programs.
• Optimize the lead-to-cash process by aligning sales processes and CRM stages to improve conversion rates.
• Deliver executive-level insights on productivity, win rates, pricing trends, and capacity planning.

Requirements

• Bachelor’s degree or equivalent professional experience.
• 3-5+ years of experience in Sales Operations, Sales Support, or Business Operations.
• Proficiency with CRM platforms such as HubSpot, Salesforce, or Sugar.
• Strong ability to translate business requirements into system functionality and data-driven solutions.
• Must be based in Portugal

Nice to have

• Experience working within a SaaS environment.
• Experience with business analysis and data visualization tools like Tableau.

Culture & Benefits

• Unlimited paid time off via the "Time to Recharge" policy.
• Annual "Amsterdam Program" visit to HQ for 2-4 weeks with provided accommodation.
• Extensive paid family leave and three paid volunteer days per year.
• Comprehensive 2-week cross-functional onboarding program.
• Cutting-edge equipment and coverage for home office (WFH) setup.