Business Operations & Automation Manager (AI)

TL;DR

Business Operations & Automation Manager (AI): Leading initiatives to unlock operational efficiency through automation and AI-powered workflows with an accent on process simplification and intelligent system integration. Focus on analyzing operational bottlenecks, designing AI-enabled workflows, and managing end-to-end improvement projects to scale business growth.

Location: Must be based in Chicago, IL (Hybrid)

Salary: $81,000 – $113,500

Company

hirify.global is a global travel technology company that powers travel through a diverse portfolio of brands including Expedia, Hotels.com, and Vrbo.

What you will do

• Analyze operational data and workflows to identify inefficiencies and high-potential automation opportunities.
• Document requirements and develop metrics-driven business cases for AI and process improvement initiatives.
• Lead end-to-end improvement projects from design and proof of concept to full deployment.
• Collaborate with Product and Technical teams to integrate AI-powered tools into core operations.
• Monitor the performance of AI-enabled workflows and scale successful iterations based on data.
• Drive a culture of continuous improvement and upskill teams in automation and operational excellence.

Requirements

• 4+ years of experience in operations, business analysis, or process improvement, ideally in tech.
• Proven track record of delivering measurable efficiency gains in commercial organizations.
• Experience leading operational improvement projects using automation or AI tools.
• Strong analytical skills and comfort working with data.
• English: Fluent proficiency required.
• Location: Must be based in Chicago, US.

Culture & Benefits

• Flexible work model with access to corporate offices.
• Comprehensive health benefits, including medical, dental, and vision.
• Generous time-off, parental leave, and Employee Assistance Program.
• Travel perks, including wellness & travel reimbursement and IATAN membership.
• Dedicated career development resources and an inclusive, diverse work environment.