Director, Customer Partner - Portfolio (Retail & Manufacturing)

TL;DR

Director, Customer Partner - Portfolio (Retail & Manufacturing): Managing relationship management, account growth, and profitability for portfolio accounts in retail and manufacturing sectors with an accent on CxO relationship building and P&L ownership. Focus on driving proactive growth, maximizing renewals, and applying industry expertise to deliver customer success.

Location: Partially Remote (VA, PA, MD, USA)

Salary: $161,520 – $319,800

Company

hirify.global designs, builds, manages, and modernizes the mission-critical technology systems that the world depends on every day.

What you will do

• Drive end-to-end relationship management, account growth, and profitability for a set of portfolio accounts.
• Build and maintain trusted relationships with CxO-level executives.
• Own account P&L, managing revenue, growth objectives, and operating margins.
• Lead generation and closure of new offerings while minimizing erosion in renewals.
• Collaborate with sales teams to execute prospecting and closing processes.
• Invest in talent development and uphold company culture.

Requirements

• 10+ years of experience managing end-to-end sales processes.
• 5+ years of experience running account P&L of $10M+.
• Significant experience in retail and manufacturing industries.
• Proven track record in revenue growth, cost management, and profitability.
• Ability to travel up to 50%.

Nice to have

• Experience in luxury retail.
• Bachelor's or Master's degree.
• Sales experience in technical solutions.

Culture & Benefits

• Comprehensive benefits package including medical, dental, disability, and retirement.
• Paid leave and paid time off.
• Access to industry-leading certifications (Microsoft, Google, Amazon, etc.).
• Annual discretionary bonus program or sales commission plan.
• Inclusive culture with dedicated Inclusion Networks.