Director, Internal Audit

TL;DR

Director, Internal Audit (SaaS): Develop and execute risk-based internal audit plans focused on financial reporting, business processes, IT controls, and governance with an accent on SOX compliance, enterprise risk management, and regulatory standards. Focus on leading co-sourced audit teams, evaluating control effectiveness, identifying weaknesses, and providing actionable recommendations to senior leadership and the Audit Committee.

Location: United States (Remote for candidates outside 50-mile radius of San Ramon office; Hybrid (3 days/week M/W/TH in San Ramon office) for those within 50 miles)

Salary: $107,900 - $336,200 USD

Company

Leading provider of cloud contact center software, bringing cloud innovation to customers worldwide.

What you will do

• Design, build, and execute annual risk-based internal audit plans aligned with strategic goals and Audit Committee objectives.
• Lead and direct co-sourced internal audit team, fostering continuous improvement and ethical conduct.
• Oversee SOX 404 compliance program, including scoping, testing, and deficiency evaluation with external auditors.
• Plan and execute financial/operational audits, evaluate controls, perform root cause analysis, and recommend improvements.
• Partner with Enterprise Risk Management to enhance risk frameworks and integrate insights into audit planning.
• Prepare and present audit reports to Audit Committee, CFO, and executives; follow up on corrective actions.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• CIA or CPA certification strongly preferred
• 8-10+ years in internal audit, including 3-5 years in leadership; public company experience
• In-depth knowledge of COSO, internal audit standards, US GAAP, SOX, PCAOB.
• Expertise in financial/operational controls (order-to-cash, procure-to-pay, etc.) and IT general controls.
• Strong leadership, project management, analytical, and communication skills; ability to travel if required.

Nice to have

• Experience in SaaS/subscription-based businesses.
• Proficiency in audit management software, GRC platforms, and data analytics tools.

Culture & Benefits

• Team-first culture emphasizing diversity, inclusion, and authentic self-expression.
• Comprehensive health, dental, vision coverage (100% employee portion paid), STD/LTD, life insurance, 401k with matching.
• Mental health support platform with therapy, coaching, and mindfulness resources.
• Employee stock purchase plan, generous PTO, paid holidays, volunteer hours, 12 weeks paid parental leave.
• Performance bonus, stock, and other incentives possible.