Technical Service Engineer (Industrial Automation)

TL;DR

Technical Service Engineer (Industrial Automation): Providing technical support and servicing for Measurement products in the process industry with an accent on calibration and troubleshooting industrial instrumentation. Focus on cultivating strategic customer relationships, delivering product training, and solving complex commercial and technical challenges.

Location: Remote (Must be based in the US-Southeast / Atlanta, GA)

Company

Global developer and supplier of technologies, automation and services for the pulp, paper and energy industries.

What you will do

• Provide service and technical support for Consistency and Solids Measurement Transmitters.
• Perform calibration and troubleshooting of industrial instrumentation at various customer sites.
• Develop and implement product and training presentations to solve customer process control needs.
• Manage customer accounts and identify growth opportunities to solve commercial challenges.
• Collaborate within a matrixed environment to ensure successful business promotion and responsiveness.
• Travel extensively, with expected travel estimated at 75% or more.

Requirements

• 5 years of progressive application and Technical Service experience in process technology or pulp & paper industry (preferred).
• B.S. Degree in Chemical, Electrical (EET or EE), or P&P Engineering Technology.
• Strong electro-mechanical aptitude and technical troubleshooting ability.
• Must maintain a valid driver’s license.
• Ability to travel 75% or more of the time.

Culture & Benefits

• Generous wage and benefits package.
• Company-funded registered pension plan.
• Challenging, fast-paced work environment that values innovation.
• Continuous investment in skills development, leadership, and employee well-being.