System Support Associate (Automation Engineering)

TL;DR

System Support Associate (Automation Engineering): Supporting the launch and troubleshooting of new filling and distribution equipment with an accent on automation, mechanical, and electrical systems. Focus on resolving equipment issues in the field, ensuring machine database accuracy, and participating in regulatory filings.

Location: Must be based in the US (Reports to Denton, TX); 80% domestic and international travel required.

Company

hirify.global is a global leader in food processing and packaging solutions committed to making food safe and available everywhere.

What you will do

• Complete field test projects and provide support for the launch of new filling and distribution equipment.
• Troubleshoot and resolve issues encountered with automation distribution equipment.
• Provide operational feedback to client companies and ensure the accuracy of machine databases.
• Participate in regulatory filings for new machine systems and equipment installations.
• Monitor released improvements, optional kits, and development steps.
• Maintain updated documentation related to proprietary equipment and systems.

Requirements

• Bachelor's degree in Mechanical, Industrial, Electrical, Electronic, Mechatronic, or Automation Engineering (6+ years exp) or Master's degree (4+ years exp) in the food industry.
• 4 years of experience with secondary package, cap, and straw application equipment.
• General knowledge of Object-oriented programming (OOP) and Cognex Insight software.
• Experience in Electrical, Mechanical, Pneumatic, and Hydraulic Systems troubleshooting.
• Proficiency in preventive and corrective maintenance, and Kepner-Tregoe Problem Solving Methodology.
• Must have valid US work authorization; no visa sponsorship or relocation provided.

Culture & Benefits

• Ample opportunities for development and training within a truly global landscape.
• Innovative culture where industry experts drive visible results.
• Equal opportunity employment experience valuing diversity and inclusion.
• Market competitive compensation and benefits with flexible working arrangements.