Associate, People Solutions

TL;DR

Associate, People Solutions: Support managers and colleagues with HR policies, systems, and data using Workday with an accent on query handling, record maintenance, and process improvements. Focus on providing guidance, enhancing self-service journeys, and contributing to team projects for smoother people processes.

Location: Leeds

Company

Financial services company offering credit card and related services.

What you will do

• Review and respond to incoming queries in the People mailbox.
• Update colleague records and process tasks in Workday to enable smooth HR processes.
• Signpost to self-serve content and provide support when needed.
• Flag complex queries to subject matter experts.
• Support process improvements and project work.

Requirements

• Positive attitude and proactive, flexible approach.
• Strong organisational skills with ability to prioritise and solve problems.
• Continuous improvement mindset.
• Excellent communication skills and relationship-building ability.
• Thrive in fast-paced environment with discretion and integrity.

Nice to have

• Experience in financial services environment.
• Working in continuous improvement with automation.
• Using Workday as HR system.

Culture & Benefits

• 26 days holiday, rising to 30 with service; holiday buy scheme up to 5 extra days.
• Double matched pension up to 14%.
• Generous annual performance bonuses.
• Private medical insurance with Bupa, including mental health and cancer care.
• 26 weeks paid maternity, adoption, and shared parental leave.
• Free breakfast and lunch in the office.