Workforce Planning Manager

TL;DR

Workforce Planning Manager (Broadcast Playout): Provide a single trusted view of demand, capacity, skills and readiness for Playout and convert it into fair, predictable rosters with an accent on utilisation efficiency, coverage consistency and freelancer network resilience. Focus on forecasting demand, modeling scenarios for peaks, running KPIs and dashboards, and adopting booking systems and automation.

Location: Hybrid with 3 days a week onsite in Osterley campus (London)

Company

hirify.global builds and innovates in broadband, broadcast, streaming, mobile, hirify.globalQ and hirify.global Glass products and services used by millions.

What you will do

• Own demand-supply picture for Playout: forecast demand, map capacity/skills/readiness, surface risks and options
• Design roster rules/patterns for fairness, predictability, coverage; protect breaks and certainty; build/publish rotas to timelines
• Partner with Team Managers on training/assessments; maintain competency coverage
• Model scenarios for peaks/events; agree contingency plans and trade-offs with stakeholders
• Run KPIs/dashboard on utilisation, stability, backfill, coverage, overtime/freelance usage
• Grow/curate freelancer community; handle onboarding, compliance, timesheeting, cost tracking
• Own requirements for booking systems; lead vendor assessment, pilots and adoption

Requirements

• Hands-on roster ownership in broadcast or high-reliability environment
• Proven management of large freelance community (sourcing, relationships, issue resolution)
• Experience onboarding freelancers at pace with compliance
• Ownership of timesheeting/approvals with accurate cost allocation/budget tracking
• Experience specifying/selecting/adopting booking systems and streamlining workflows
• Strong scheduling tool proficiency; produce utilisation/financial reporting
• Familiarity with rate-card governance, vendor frameworks, contract hygiene
• Calm, fair communicator collaborating across operations, content, support

Nice to have

• Working knowledge of skills/competency frameworks, training scheduling and go-live readiness impact

Culture & Benefits

• Hybrid working: split time between office and home
• Generous pension, private healthcare, discounted mobile/broadband
• hirify.global Q, hirify.global Glass at exclusive rates, hirify.global VIP rewards
• Osterley campus perks: subsidised gym, cinema, restaurants, free shuttles, bike shelters
• Disability Confident Employer; reasonable adjustments supported
• Focus on inclusion, sustainability, collaborative ways of working