Operations And Service Coordinator

TL;DR

Operations and Service Coordinator (Administration): Supporting contractors and assignees throughout their full assignment lifecycle with an accent on seamless service delivery, compliance, and cost control. Focus on coordinating onboarding/offboarding, managing expenses, and ensuring regulatory compliance for STEM industry professionals.

Location: Hybrid (Calgary, Canada)

Company

hirify.global is a leading global workforce solutions provider for STEM industries, operating in 37 countries for over 40 years.

What you will do

• Manage the full contractor assignment lifecycle, including onboarding, pre-access requirements, and offboarding.
• Coordinate immigration, travel, logistics, tools, equipment, and safety requirements (PPE).
• Process and reconcile expense submissions and corporate credit card spending according to company policy.
• Ensure adherence to local regulatory requirements, insurance coverage, and client safety standards.
• Act as the primary point of contact for non-client stakeholders to drive retention and referrals.
• Partner with leadership on audits, reporting, and identifying process gaps to increase efficiency.

Requirements

• 1–3 years of experience in administration, service delivery, HR coordination, or operational support.
• Experience in handling expenses, credit card reconciliations, or cost tracking.
• Knowledge of compliance requirements, insurance administration, or regulatory controls.
• Strong organizational, time-management, and communication skills.
• High attention to detail and ability to manage multiple priorities in a time-sensitive environment.
• Must be based in Calgary for hybrid work.

Culture & Benefits

• Competitive base salary and performance-based commission/bonuses.
• Global and local career progression opportunities with world-class training programs.
• Focus on work-life balance, including career breaks available after one year of service.
• Mental health support via Mental Health First Aiders and a supportive team environment.
• Unique recognition through an employee reward platform and "High Flyers" yearly destination trips.
• Dedicated charity days for causes like Earth Day and Relay for Life.