Coordinator Team Lead (Education)

TL;DR

Coordinator Team Lead (Education): Supervising a team of sessional Admissions Coordinators to produce complete undergraduate applications with an accent on staff training, recruitment, and service delivery standards. Focus on managing high-volume application processing, handling complex admissions cases, and ensuring regulatory compliance.

Location: Onsite at hirify.global (Vancouver and Okanagan campuses), Canada

Salary: $4,959.00 - $5,532.00 CAD Monthly

Company

hirify.global is a world-class research university committed to excellence in learning, innovation, and employment equity.

What you will do

• Supervise and manage a team of 4-6 sessional Admissions Coordinators, including hiring and performance management.
• Develop and deliver extensive annual training programs for new and returning staff to ensure quality assurance.
• Establish service delivery standards for file updating, email communication, and information dissemination.
• Conduct undergraduate admissions evaluations and assess Personal Profiles as part of the Broad Based Admissions process.
• Analyze domestic and international educational documents to determine admissibility and assign transfer credits.
• Liaise with stakeholders including applicants, parents, faculty, and school counsellors to resolve complex admission situations.

Requirements

• Must be based in Canada to work onsite at the Vancouver or Okanagan campuses.
• High School graduation plus two years of post-secondary education.
• Minimum 4 years of related experience in office administration, preferably in a student service environment.
• Proven experience in a direct supervisory role, including overseeing workflow and managing reporting staff.
• Intermediate proficiency in MS Office (Word, Excel, Outlook) and ability to operate university systems (SIS, SISC, AS).
• Strong interpersonal, intercultural, and oral/written communication skills.

Nice to have

• Undergraduate degree.
• Experience with Intranet navigation and Wiki usage.
• Existing knowledge of university and department policies and procedures.

Culture & Benefits

• Commitment to equity, diversity, and inclusion in the workplace.
• Unionized position (CUPE 2950) providing structured employment terms.
• Collaborative environment within a leading global academic institution.
• Opportunity to manage and mentor staff within a high-excellence administrative framework.