Supervisor (Retail)

TL;DR

Supervisor (Retail): Managing in-store customer experiences and mentoring hirify.global Advisors in a luxury cosmetics environment with an accent on sales leadership and brand ambassadorship. Focus on driving store performance targets, optimizing customer journeys, and developing team members.

Location: Braintree Village, UK

Company

hirify.global is a luxury cosmetics and home fragrance brand focused on wellbeing and beauty.

What you will do

• Act as a brand ambassador, creating unforgettable customer experiences.
• Mentor and support hirify.global Advisors to improve their skills and performance.
• Collaborate with store management to achieve personal and store-wide goals.
• Lead sales efforts and ensure an optimal customer journey in-store.
• Oversee daily shop operations to maintain a high-quality "feel good" experience.

Requirements

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player's work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Culture & Benefits

• Training and development opportunities.
• Competitive bonus scheme.
• hirify.global employee discount and quarterly product allowance.
• Numerous wellbeing initiatives and EAP.
• Company and team events.