Employee Relations Advisor (12 months FTC)

TL;DR

Employee Relations Advisor (HR): Providing clear, practical advice on employee relations cases aligned to policies and procedures with an accent on employment legislation, risk assessment, and manager coaching. Focus on handling high-volume queries, analysing case information for themes and improvements, and building stakeholder relationships.

Location: Hybrid in Cardiff

Company

Leading UK financial services group and major global investor providing retirement, protection solutions, and asset management.

What you will do

• Provide clear, practical employee relations advice aligned to people policies and procedures
• Manage and update accurate employee records within HR systems
• Handle a range of ER queries and escalate complex matters appropriately
• Analyse case information to identify themes, risks, and improvement opportunities
• Coach and guide managers on core HR processes and best practice
• Build positive working relationships with stakeholders, HR colleagues, and union partners

Requirements

• Experience handling high-volume HR or employee relations queries across multiple channels
• Sound understanding of employment legislation and HR policies and procedures
• Strong communication skills to explain processes, risks, and options clearly
• Good judgement and analytical skills for assessing ER case information
• Excellent organisation skills and attention to detail
• CIPD Level 3 qualification or equivalent demonstrable experience

Culture & Benefits

• Competitive base salary, performance-related bonus, and share schemes
• Generous pension contribution, life assurance, and healthcare plan (permanent employees)
• At least 25 days holiday plus public holidays, option to buy/sell holiday
• Competitive family leave and electric car scheme (permanent employees)
• Discounts on products and high street stores
• Flexible working options including part-time and job shares where possible
• Sustainable, modern offices across the UK