Director, Customer Partner (Professional Services)

TL;DR

Director, Customer Partner (Professional Services): Managing end-to-end relationship management, account growth, and profitability for professional services clients with an accent on CxO relationship building and consultative selling. Focus on driving profitable growth, owning account P&L, and expanding service offerings to maximize customer value.

Location: Hybrid (USA: New York, NY; NJ; Atlanta, GA)

Salary: $161,520 – $348,840

Company

hirify.global designs, builds, and modernizes mission-critical technology systems that global enterprises depend on every day.

What you will do

• Manage end-to-end relationship management and drive account growth and profitability.
• Develop and maintain trusted relationships with CxO-level executives.
• Own account P&L, including revenue, profit/loss, and growth objectives.
• Lead lead generation from prospecting to closure, focusing on new offerings and renewals.
• Increase resource utilization and billability within assigned accounts.
• Collaborate with sales teams to execute seamless account management processes.

Requirements

• 10+ years of experience managing the end-to-end sales process.
• 5+ years of experience managing account P&L of $10M+.
• Significant expertise in the Professional Services industry.
• Deep knowledge of technology trends and industry best practices.
• Must be based in the USA (New York, NJ, or Atlanta).
• Ability to travel up to 50%.

Nice to have

• Bachelor's or Master's degree.
• Sales experience specifically in technical solutions.

Culture & Benefits

• Comprehensive benefits package including medical, dental, disability, and retirement.
• Discretionary annual bonus program or sales commission plan.
• Access to industry-leading certification programs (Microsoft, Google, Amazon, etc.).
• Paid leave and paid time off.
• Inclusive culture with dedicated Inclusion Networks.