Senior Shopper Insight Client Lead (Retail)

TL;DR

Senior Shopper Insight Client Lead (Retail): Leading the delivery of customer-first recommendations and shopper insights for Waitrose with an accent on data interpretation and client relationship management. Focus on optimizing delivery efficiencies and leveraging AI to translate complex data into actionable retail strategies.

Location: Cape Town

Company

Global leader in Customer Data Science partnering with ambitious retailers and brands to put the customer at the heart of every decision.

What you will do

• Support Commercial teams at Waitrose on large-scale projects.
• Deliver customer-first recommendations to clients across various hirify.global solutions.
• Analyze complex data to interpret and present actionable insights and strategies.
• Collaborate with in-market teams to drive efficiencies in delivery at scale.

Requirements

• Ability to look at data critically, interpret it, and present insights to clients.
• Experience with Category Management (desirable).
• Advanced Excel skills (desirable).
• Experience finding efficiencies through the responsible use of AI.

Culture & Benefits

• Comprehensive rewards package typical of a leading technology company.
• Personal flexibility, including flexible working hours and your birthday off.
• Investment in cutting-edge technology within a nimble, small-business environment.
• Strong commitment to diversity and inclusion with multiple active support networks.
• Openness to discussing agile working opportunities during the hiring process.