Key Account Manager (Software)

TL;DR

Key Account Manager (Software): Managing renewals and upselling for existing enterprise customers with an accent on strategic value-based selling and ROI analysis. Focus on negotiating complex renewal deals, creating detailed account plans, and collaborating with cross-functional teams to ensure customer success.

Location: Hybrid (London, UK)

Company

hirify.global specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands.

What you will do

• Consult with existing enterprise customers to understand their needs and deliver hirify.global’s value proposition.
• Negotiate and close strategic renewal deals to meet personal sales quotas and goals.
• Create detailed account plans to identify and execute renewal and upsell opportunities.
• Manage client account information and prospect updates within the CRM database.
• Communicate solutions to C-Level executives through ROI analysis and business case definition.
• Collaborate with marketing, finance, and technical support to align renewal strategies.

Requirements

• Proven track record of meeting or exceeding sales quotas.
• Fluent in English and French.
• Experience within software, technology, publishing, media, advertising, or design market segments.
• Ability to manage a complex sales cycle from demo to negotiation and closing.
• Must be based in London, UK to support hybrid work arrangements.

Nice to have

• Previous experience with Salesforce.

Culture & Benefits

• Hybrid work arrangements and competitive paid time off.
• Comprehensive commercial medical insurance coverage.
• Competitive compensation with corporate bonus and uncapped commission for sales.
• Professional onboarding and robust targeted training for the Sales function.
• High internal mobility and development opportunities.
• Retirement planning options.