Lead Account Manager

Location: London, United Kingdom

Salary: GBP 0–GBP 0 yearly

Company

hirify.global builds enterprise-grade SaaS solutions for employee and customer experiences, including customer experience and IT service management products enhanced by AI.

What you will do

• Grow strategic UKI accounts through upselling, cross-selling, and renewals while exceeding revenue goals.
• Build trusted relationships with executive stakeholders and connect product capabilities to measurable business outcomes.
• Lead complex enterprise sales cycles from initial engagement through close.
• Collaborate across teams to identify opportunities, improve retention, and expand customer success.
• Build and maintain a strong pipeline, provide accurate forecasts, and prospect for future opportunities.
• Travel as required to meet customers and represent hirify.global in person.

Requirements

• 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles.
• Demonstrated success working within an aligned territory and exceeding goals.
• Experience with enterprise customers and senior leaders, using a consultative approach focused on long-term value.
• Strong relationship-building, communication, presentation, listening, and discovery skills.
• Curiosity, adaptability, collaboration, and comfort navigating change.

Nice to have

• Exposure to CRM, employee experience, customer experience, or IT service management solutions.

Culture & Benefits

• People-first environment focused on purpose, potential, and professional impact.
• Inclusive workplace welcoming colleagues across diverse backgrounds, genders, sexual orientations, religions, and ethnicities.
• Commitment to equal opportunity and workplace diversity.