Technical Sales Representative (Industrial Computing)

TL;DR

Technical Sales Representative (Industrial Computing): Managing inbound engagements and qualifying new business opportunities for specialized industrial hardware with an accent on consultative sales and technical requirement analysis. Focus on recommending tailored hardware solutions, optimizing the customer purchasing journey, and collaborating interdepartmentally to improve user experience.

Location: Onsite at either South Burlington, VT or Cary, NC

Salary: $55,000–$60,000

Company

hirify.global designs and manufactures specialized computers and hardware solutions for industrial computing globally.

What you will do

• Manage and respond to inbound leads via phone and email.
• Qualify and escalate promising business leads quickly and accurately.
• Recommend hardware and services based on a customer’s specific technical requirements.
• Resolve customer issues and collect feedback to drive overall satisfaction.
• Collaborate with operations teams to maximize efficiency in responding to inquiries.
• Manage and advocate for complex online orders to ensure successful shipping.

Requirements

• Prior experience in sales and customer service.
• Ability to work in the U.S. without visa sponsorship.
• Ability to thrive in a fast-paced environment with shifting priorities.
• Strong probing skills and a professional, persuasive telephone voice.
• Competency in using note-taking software and administrative applications.

Nice to have

• Bachelor's degree.
• Experience using a CRM or other sales-related software.
• Experience with computers or selling highly technical products.

Culture & Benefits

• Competitive salary with an annual profit share bonus.
• 401k plan with a 3% employer contribution.
• Opportunity to participate in an Employee Stock Purchase Plan (ESPP).
• Comprehensive benefits including paid maternity/paternity leave and disability insurance.
• Structured personal development plan to support professional growth.
• Work environment guided by values of openness, fairness, innovation, and independence.