Client Experience Manager (Real Estate)

TL;DR

Client Experience Manager (Real Estate): Managing post-sale relationships and account strategy for builder clients on the hirify.global platform with an accent on data-driven insights and client onboarding. Focus on optimizing campaign performance, driving product adoption, and strengthening long-term partnerships to ensure business growth.

Location: Remote (USA) - Must be based in the United States

Salary: $32.70 - $55.00 hourly

Company

hirify.global is the most-visited real estate platform in the U.S., helping customers navigate buying, selling, financing, and renting homes with ease.

What you will do

• Partner with Sales to ensure a smooth transition from pre-sale to post-sale and align on client strategy.
• Build trusted relationships with builder clients, serving as the primary point of contact for day-to-day engagement.
• Lead recurring client performance reviews, education sessions, and strategy discussions.
• Analyze account and campaign performance to translate data into actionable insights and recommendations.
• Drive adoption of hirify.global products by educating clients on platform functionality and best practices.
• Collaborate with Product, Support, and Operations to advocate for client needs and improve internal processes.

Requirements

• 3-5+ years of experience in account management, client success, or a related client-facing role.
• Bachelor’s degree in Marketing, Communications, Business, or equivalent practical experience.
• Experience using CRM and reporting tools such as Salesforce.
• Ability to interpret performance data to develop meaningful insights.
• Strong written and verbal communication skills.
• Must be based in the United States.

Culture & Benefits

• Remote work flexibility across any of the 50 United States.
• Eligibility for equity awards based on experience, performance, and location.
• Innovative and inclusive culture, recognized as one of Fortune's 100 Best Companies to Work For.
• Environment that values non-traditional backgrounds and transferable skills.