Senior Manager, Relationship Managers (MidMarket) (AI)

Location: San Francisco, California; hybrid work with at least three days per week in the office. Proof of eligibility to work in the United States is required.

OTE: $344,000–$411,000 for the San Francisco area, including target sales incentive; regular employees may also be eligible for RSUs.

Company

hirify.global develops Fin, an AI Customer Agent and integrated help desk that helps businesses provide customer support across service, sales, and ecommerce.

What you will do

• Hire, onboard, coach, and develop Relationship Managers across the Mid-Market segment.
• Own the team’s revenue performance, including renewals, expansion, pipeline generation, and long-term customer growth.
• Establish forecasting discipline, deal inspection, CRM hygiene, and scalable sales operating rigor.
• Coach value-based and technically credible selling focused on AI adoption, efficiency, cost savings, and growth.
• Lead strategic renewals, upsell and cross-sell motions, and multi-threaded expansion strategies.
• Partner with Product, Enablement, RevOps, Marketing, and Customer Success to evolve AI-driven go-to-market processes.

Requirements

• At least 4 years of sales management experience.
• Experience selling SaaS solutions in a quota-carrying environment.
• Experience managing and developing revenue-owning individual contributors.
• Strong coaching and talent development skills, especially with Mid-Market or Commercial Account Executives or Relationship Managers.
• Demonstrated ability to forecast, inspect deals, and operate with rigor at scale.
• Comfort leading teams through change in a fast-moving environment.

Nice to have

• Experience in Small Business, Scale, or Commercial sales motions.
• Experience selling technical or AI-enabled products.
• Familiarity with structured sales methodologies such as MEDDPICC or Command of the Message.
• Experience helping customers adopt new technology.

Culture & Benefits

• Hybrid work model with flexibility to work from home.
• Competitive salary, meaningful equity, compensation reviews, and potential sales incentives.
• Medical, dental, and vision coverage, plus a 401(k) plan and match.
• Flexible paid time off and paid parental leave.
• Unlimited access to Claude Code and other AI tools, with experimentation encouraged.
• Employee events, including activities for friends and family.