Senior Partner Solutions Engineer (AI)

TL;DR

Senior Partner Solutions Engineer (AI): Driving the technical relationship with partners to showcase and enable the hirify.global platform for mutual customers with an accent on partner enablement and technical strategy. Focus on designing scalable joint solutions, leading technical validation, and accelerating revenue through partner-led sales cycles.

Location: Remote (United States)

Compensation: $220,000 – $250,000 OTE + equity

Company

hirify.global is an AI platform that combines AI and human intelligence to help contact centers discover insights, automate processes, and empower team members.

What you will do

• Serve as the primary technical point of contact and platform expert for technology and solution partners.
• Lead partner onboarding, training, and enablement initiatives, including technical certifications and workshops.
• Collaborate with partners to define joint go-to-market strategies and translate requirements into achievable outcomes.
• Support partner-influenced deals through demos, proof-of-value engagements, and ROI workshops.
• Identify technical gaps in partner implementations and gather feedback to inform product improvements.
• Work cross-functionally with Product, Professional Services, and Sales to prioritize partner-driven roadmap items.

Requirements

• Must be based in the USA.
• 6+ years of experience in Solutions Engineering, Partner Engineering, or Customer Success.
• 5+ years of experience working specifically within the Contact Center space.
• Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
• Ability to translate complex business requirements into technical solutions.
• Excellent communication skills and strong project management abilities.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage for employees and families.
• Flexible PTO and paid parental leave for new parents.
• Retirement savings plan for future financial planning.
• Remote work setup budget for home office productivity.
• Monthly wellness and communication stipends.