Solutions Engineer (SaaS)

TL;DR

Solutions Engineer (SaaS): Developing and implementing technical product solutions to expand the hirify.global platform's reach via 3rd party integrations with an accent on pre-sales strategy and AI-powered customer service. Focus on bridging technical expertise with client needs to drive ROI and successful pilot outcomes.

Location: Chicago, IL. Hybrid model: Tuesday, Wednesday, and Thursday in office.

Compensation: $157K – $203K (OTE)

Company

A customer operations platform built for B2B complexity, backed by Sequoia Capital and Salesforce Ventures.

What you will do

• Partner with Account Executives to engage top prospects and close new business deals.
• Validate technical requirements and deliver customized product demonstrations tailored to client needs.
• Act as the technical project manager for pilot projects to ensure they meet client expectations.
• Collaborate with product teams to influence new feature development based on customer feedback.
• Pitch and implement AI-powered customer service solutions, leading hands-on proofs of concept (POCs).
• Utilize hirify.global’s API to design and guide customers through creative technical solutions.

Requirements

• 4-7 years of experience in solutions engineering or architecture, preferably at a SaaS company.
• Proven success in partnering with sales teams in an enterprise SaaS capacity.
• Experience integrating and explaining the value of AI-powered features to diverse audiences.
• Strong understanding of software design principles.
• Must be based in Chicago, IL, and able to work in the office Tuesday through Thursday.

Culture & Benefits

• Equity in a post-series D company backed by top VCs.
• Private health insurance with no-cost plan options.
• Flexible time off policy, paid parental leave, and annual Winter Break.
• $100 monthly lifestyle stipend for fitness, health, and wellness.
• Mental health support via Workplace Options and family planning via Maven.
• Additional Wellness Days off during months without holidays.