Marketing Ops & AI Specialist

TL;DR

Marketing Ops & AI Specialist: Spotting blockers in cross-functional marketing meetings and solving them quickly using AI tools with an accent on building lightweight automations, workflows, and data-driven insights. Focus on acting as connective tissue between UA, Creative, Analytics, and Product teams, translating problems into scalable solutions, and continuously exploring new AI applications for marketing operations.

Location: Milan (4 days per month in office) / hybrid. If not in Italy: relocation package to Milan available or travel expense support with flexible hours.

Company

Fast-paced tech startup building marketing operations with heavy AI integration.

What you will do

• Sit in on cross-functional meetings (UA, Creative, Analytics, Product) to identify blockers, gaps, and improvement opportunities
• Take ownership of problems and deliver AI-powered solutions independently
• Build lightweight automations, workflows, and processes to boost marketing team efficiency
• Use AI for data analysis, insight generation, brief drafting, reports, and decision support
• Connect teams by translating issues into cross-functional solutions
• Explore, document, and share new AI tools and workflows for marketing ops

Requirements

• Strong AI fluency with daily use of tools like ChatGPT or Claude and proven outputs
• Comfort with data: pull insights from spreadsheets or dashboards
• Good written and verbal communication to explain problems/solutions across teams
• Product thinking: define issues, prioritize solutions, iterate quickly
• Experience or interest in automation/no-code tools (Zapier, Make, n8n, Notion, Airtable)

Nice to have

• Background in product management, product operations, or similar problem-solving roles
• Fast-paced tech or startup experience
• Familiarity with marketing (UA, CRM, creative, analytics)
• Gaming industry experience

Culture & Benefits

• Flexible hybrid model: 4 office days per month, scheduled as preferred (weekly, bi-weekly, etc.)
• Relocation package to Milan or travel support for non-locals
• Emphasis on ownership, critical thinking, simplicity, and fun
• Team-focused: low ego, adaptability, proactive listening, knowledge sharing
• Freedom to use any AI tools needed with full access provided